Getting “Powered Up”
In the process of building my own dance style and the business around that, I have learned a lot about people. Most importantly, I have discovered that the way in which I communicate to them is as important as the content itself. I have always wanted my business to be built on a foundation of honesty, fun and integrity; and I have found that it is incredibly easy to achieve this if I create a good atmosphere in and around my business. Here are three tips on creating an empowered culture in your business or team.
In many traditional businesses, the management team is completely separate to the rest of the staff. This is mainly because they share information between themselves but not with any of the workers in the company. While this may be essential with some information – it is not necessary in most areas and often creates and atmosphere of jealousy, alienation and secrecy. I have found that being honest is the best policy. If I am thinking of taking the business in a certain direction, I will tell my team and my clients about it. This way they feel as though they are part of my thinking. This also allows them to have input and ideas, and to give me genuine feedback.
Transparency creates 2-way communication. Why is this important? If you have no team and no clients, you have no business. Be honest with them and they will be honest with you; then you’ll both get what you want.
2. Have some Faith
If you wish for your business to grow, the reality is that you cannot do it all on your own. You may feel capable of most things, but some things won’t be in your field of expertise. Surround yourself with a team of people who are good at what they do. Once you have these people around you; you must have faith in them that they will do a great job. That means you have to let go of the reigns. Why is this important? Well I’ll answer that with another question. How would you like to work for someone who doesn’t trust you? If you show faith and belief then what you are really giving that person is your respect. As my Dad always said to me “Respect earns respect”. If you give it out, it will come back to you.
In business we often jump to point out the negatives. We are always looking for mistakes and problems and as a result it is easy to become a negative thinker and a negative projector. While mistakes need to be rectified, we also need to see the good in our team and product and reward them accordingly. Your team will not respond positively to being berated again and again. If they feel like going to work is “going to work” then they will ultimately leave. If your staff are doing well in any area, or have even shown improvement, take two minutes to talk to them, write them an email or give them a call to tell them you have noticed. Why is this important? I know that when I am praised I feel special; like I am respected and cared for. In turn I continue to work hard for that person and ultimately for myself too. It is incredibly empowering and if your team is empowered then so is your business.
If you think about how you would like to be treated, and then do the same with your team I can guarantee that you will always find joy in what you do. It is the cheapest, and yet most valuable investment you can ever make.